Citizens Advice York


We offer free, confidential and impartial advice on issues including debt, welfare benefits, employment, housing and discrimination.  We help people at drop-in sessions in Central York, by telephone and at neighbourhood outreach sessions.

We are an independent charity affiliated to the national organisation Citizens Advice.  We have 40+ volunteers, supported by a small professional staff team who run the organisation and provide essential training and supervision.

In 2017-18 we helped 4,770 people with some 11,750 problems.   We helped with debt, benefits, housing, employment and many other topics.  We helped to claim £1,183,654 in unclaimed benefits and our work makes a tremendous difference to people’s lives.


01904 623648


Citizens Advice York
West Offices
Station Rise

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